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	What is the difference between the TAT Minutes and Active TAT Clock Hours? TAT Minutes versus Active TAT Clock Hours
	What is the Author Activity Report? Author Activity Report
	How do I create a Document Type (Work Type) Create a Document Type/Work Type
	How do I check the status of a Transcriptionist? MT Status and Queue Depth
	How do Alerts work? Alerts explained
	What is a File Retrieval Service and how do I set one up? File Retrieval Service
	How do I use the job card feature? ITC Job Card Explained
	What is the Account Dashboard? Account Dashboard Explained
	How can I finish a report from a second dictation (Attach an Addendum)? Addendum Process
	What is Return to Server? Return to Server
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