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	When do placeholders route a job to QA? Automatically Route Jobs to QA For Leftover Placeholders
	Why will a QA Pending job not route to me when I log into the ITC? Routing QA Pending Jobs
	How do I route work to a Production Unit? Routing work to a Production Unit
	How do I set an eSign-off requirement for an author? Routing to eSign-off by author
	How do I add a QA (Quality Analysis) requirement for a specific transcriptionist? Routing to QA by Transcriptionist
	How do I set a QA requirement for an author? Routing to QA by Author
	What happens if a Routing Plan or Rule for a Production Unit is not Active? Production Unit Routing - Marking Plans or Rules Inactive
	What are Masks? Masks Overview
	How do I setup jobs to go to QA? QA Workflow Explained
	How do I edit Pool Membership? Editing and understanding pool membership
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