KB456 Print this KB |
Why will a QA Pending job not route to me when I log into the ITC? |
Answer / Solution |
How to Troubleshoot QA Routing Problems
Overview
QA jobs are routed according to specific authorizations indicated in the QA workflow. If you are logged into the ITC and your status is set for "Doing QA and ready for new jobs" but you are not receiving a jobs in QA Pending status, then there is a problem with your authorization.
Steps to route this job to a specific QA editor
Step to troubleshoot future routing
To set up automatic routing to a specific QA editor by transcriptionist, Facility, Author, or Document Type go to the Workflow Tab in the IMC and follow directions in KB180 |
Direct Link to This KB |
http://kb.infraware.com//KB/?f=456 |
Last Updated |
Tuesday, April 17, 2018 |
Tags |
QA pending routing route authorize permissions KB456 |