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	What are Urgent jobs? Urgent Jobs vs. Stat Jobs
	How do I mark a job as Urgent? Marking Jobs as Urgent
	How can I know when a Stat or Urgent job arrives in the ITC? Stat and Urgent Jobs Explained
	How do I remove the Urgency setting from one or more jobs in the IMC? Removing the Urgent Option From Jobs in the IMC Explained
	In what order are jobs presented to MTs for transcription? Queuing Methods Explained
	What factors determine how many jobs a transcriptionist can download? Setting the maximum jobs for an MT to download
	How do I use the Job Properties Page? Job Properties Page Explained
	How do I edit Pool Membership? Editing and understanding pool membership
	How do I Change User Settings in the ITC? ITC User Settings
	How do I check the status of a Transcriptionist? MT Status and Queue Depth
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