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How do I mark a job as Urgent?

Answer / Solution

Marking Jobs as Urgent

Summary

Urgent Dictations (jobs) are those which have been promoted to a higher priority so they will be downloaded next by a specific MT, a member of an MT pool, or any MT having access permissions to the job.  This is a transcription management setting and is different from a dictation setting of STAT.  See KB80 for further details.

Steps

  • Log in to the IMC and go to the Queue.
  • To prioritize a single job click on the job number to load the Job properties page.  To prioritize multiple jobs select them by checking the box next to the job numbers and then click on the Job Properties icon at the top of the job listing. 
  • On the Job Properties page go to the Transcription Assignment and click on the Change link.
  • Assign the job to a specific MT or Pool and mark as urgent for that MT or that Pool.  Alternatively, you can leave the job Unassigned and "Mark as urgent for account" to prioritize it for the next MT who has rights to it.
  • Click Save Changes.
  • At this point you will be taken back to the Job Properties page where you can Manage the order of urgency by clicking on the button on the Job Properties screen.

Related KBs
What are Urgent jobs?
Urgent Jobs vs. Stat Jobs
In what order are jobs presented to MTs for transcription?
Queuing Methods Explained

Direct Link to This KB
http://kb.infraware.com//KB/?f=838

Last Updated
Monday, October 5, 2015

Tags
Mark Urgent prioritize KB838
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