InfraWare, Inc.

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Do I need the Olympus DSS Player installed?
DSS Player Requirements 
Is DSS Completed Time supported?
DSS Completed Time Explained 
How do I upload files from the Olympus DS-330?
Upload Files from the Olympus DS-330 IDC Explained 
What audio files does InfraWare support?
Supported Audio Formats Explained 
How do I customize IDC User Settings?
IDC User Settings 
How can I disable the DSS Player from popping-up when I connect my handheld recorder?
How to Disable Olympus Automatic Pop-up 
How long is dictation audio stored on the InfraWare 360 platform?
Data Retention Policy - dictation audio 
What does "Original audio not found" mean in the Audit Trail with regard to First Draft?
Troubleshooting original audio not found 
Quick Start Guide: InfraWare Dictation Client (IDC)
Getting Started in the InfraWare Dictation Client (IDC) 
How can we set the Document Type before First Draft or transcription?
First Draft: Sending Jobs to the Document Identification Queue 
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