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	How to assign a Facility/Document Type/Author to a specific QA Editor/QA Pool. Assign a specific QA pool/QA Editor to a facility
	What are Document Categories? Document Categories Explained
	How can I save a job without finishing it? Save without Advancing Workflow
	How is Workflow managed in the IMC? Workflow Management in the IMC
	How do I retrieve multiple audio files at one time (IDC)? How to retrieve multiple audio files at one time (IDC)
	In what order are jobs presented to MTs for transcription? Queuing Methods Explained
	How do I use the Job Properties Page? Job Properties Page Explained
	Why will a QA Pending job not route to me when I log into the ITC? Routing QA Pending Jobs
	How do Pools work? How User Pools Work Explained
	What are Urgent jobs? Urgent Jobs vs. Stat Jobs
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