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	How do you Manage Normals in the InfraWare Transcription Client (ITC)? Managing Normals in the ITC
	What are Normals? Normals Explained
	How do I allow a transcriptionist to Edit Account Normals in ITC? Allowing a transcriptionist to Edit Account Normals in ITC Explained
	What are MT Normals? MT Normals Explained
	What are Account Normals? Account Normals Explained
	How do I manage Quick-Text (word expander) entries in the ITC? Manage Quick-Text Entries in the InfraWare Transcription Client
	How do I apply a Secondary Rate to Text or Fields to calculate a different rate for Pay and/or Billing? Secondary Text Explained
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