MT Normals Explained

Overview

Audience: Readers should have a fundamental understanding of Normals.  More information is available in KB78.

MT Normals are available to only the transcriptionist profile to which they are assigned.  There are four levels of Account Normals in the InfraWare 360 platform.  These levels determine what Normals will be available for use in a job according to the job properties.  

• Transcriptionist:  MT Normals created at the Transcriptionist level are available to that transcriptionist for all jobs, irrespective of the Facility or Author.  No matter what job is open in the ITC, the transcriptionist will have access to all MT Normals created for/by this transcriptionist at this level.    
• Facility:  MT Normals created at the Facility level are available to that transcriptionist for all jobs for the specified Facility only.  For example:  Normals created at the Facility level for Facility A will not be available in a job associated with Facility B. 
• Author:  MT Normals created at the Author level are available to that transcriptionist for all jobs associated with the specified Author, irrespective of Facility.  For example:  If an Author dictates for more than one Facility and the transcriptionist would like to use the same Normals for all Facilities, Normals entered at this level would be available for use by that transcriptionist in any jobs dictated by that Author, under any Facility for that Account.
• Author and Facility combination:  MT Normals created at the Author and Facility combination level are available to that transcriptionist for all jobs associated with the specified Author for the specified Facility.  If an Author dictates for more than one Facility Normals can be entered at this level if they vary for that Author for the different Facilities.  For example:  If Facility A, B, and C require specific verbiage or formatting, Normals entered at this level would only be available to the transcriptionist for use in jobs for the Facility and Author combination.  

There are two places to view or manage MT Normals (IMC and ITC): 

• See KB355 for details on management of Normals in IMC. 
• See KB696 for details on management of Normals in ITC.