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      How do I use the First Draft Template Training Environment? Steps on how to access the First Draft Template Training tools in the ITE  | 
    
    
     
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      Is the InfraWare 360 platform easy to use? Easy to use InfraWare 360 platform  | 
    
    
     
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      What does the Source column mean on the First Draft Author Details page? Dictation sources for feeding into First Draft  | 
    
    
     
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      How do Transcriptionists Manually Download/Retrieve Jobs in the ITC? Search and manually download jobs in the ITC  | 
    
    
     
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      What does the "Total lines / month" column mean on the First Draft Authors Page? Author lines / month for Authors in Training  | 
    
    
     
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      What is the Account Dashboard? Account Dashboard Explained  |