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	Can I prevent facility users from retrieving incomplete jobs? Block incomplete jobs
	What to do when unable to Download Setup.exe? Unable to Download Setup.exe during ITC Installation
	What are Normals? Normals Explained
	How do I use the Address Book in the ITC? Using the Address Book in the ITC
	How do I manage Quick-Text (word expander) entries in the ITC? Manage Quick-Text Entries in the InfraWare Transcription Client
	How are Normals (standards) handled in InfraWare 360? Normals, Standards & MT Normals
	How to import and export word expander lists How to import and export word expander lists into Quick-Type & Quick-Text
	What keyboard shortcuts (Keystrokes) are supported in the ITC? Keystrokes supported in the ITC
	How do I create a Normal/MT Normal (Standard) and use it in the ITC? How to create Normals/MT Normals
	What are the Key Terms for InfraWare 360? Key Terms for InfraWare 360
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