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	What happens if a Routing Plan or Rule for a Production Unit is not Active? Production Unit Routing - Marking Plans or Rules Inactive
	How does the Quick Type feature work? Quick Type Explained
	What are Global Documents? Global Documents Explained
	How can I adjust the character count for a template? Character count off-set for templates
	How do I disable the Timeout feature in the IMC and Secure Web Portal? Enable/Disable Timeout in IMC or Secure Web Portal
	How can I roll-back a version of the ITC/ITE/IDC? How to downgrade to previous build
	Does InfraWare support Google Chrome? Google Chrome use with InfraWare
	How do I Create and Manage Billing Models? Create and Manage Billing Models
	How do I use the Web Portal? Quick Start Guide to the Web Portal
	What is the Facility CRM screen? Facility CRM Screen
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