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	How do I see a New Jobs Comparison for different periods of time? Compare New Jobs for Volume Analysis
	How do I set a QA requirement for an author? Routing to QA by Author
	When I create a new user, why are there fields to set up gender and accent? Identifying gender and generic accent for authors
	How do I add a QA (Quality Analysis) requirement for a specific transcriptionist? Routing to QA by Transcriptionist
	Can a First Draft be discarded by an MT editor? How to Discard First Drafts in the ITC
	How do I see a list of QA Marks? QA Marks Report
	How do I see ITC Status History for a Transcriptionist? MT Status History
	How long is dictation audio stored on the InfraWare 360 platform? Data Retention Policy - dictation audio
	What is the Job Properties Changed Report? Job Properties Changed Report
	How does the Pay Report work? Pay Report Explained
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