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	When is the First Draft rate used for pay? First Draft Pay Rate Explained
	What is the Transcription Production Rate in the IMC? Transcription Production Rate
	How do I apply a Secondary Rate to Text or Fields to calculate a different rate for Pay and/or Billing? Secondary Text Explained
	What is the option to Revert to non-editing rate if draft discarded impact pay calculation? Revert to non-editing rate explained
	Where can I find FD Graded Model Details in the ITC? FD Grades visible in the ITC
	How do I Create a Pay Model for a transcriptionist? How to Create a Pay Model for a Transcriptionist
	How do Billing Models work? Billing Models Explained
	What audio files does InfraWare support? Supported Audio Formats Explained
	How do Pay Models work? Pay Models explained
	How do I use the job card feature? ITC Job Card Explained
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