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	How to resolve when Setup.exe will not download during installation of ITC & IDC? Solving ITC & IDC installation problem
	What factors determine how many jobs a transcriptionist can download? Setting the maximum jobs for an MT to download
	How do I login to the InfraWare Transcription Client (ITC)? Logging into the ITC
	Where can I get info on common ITC Error Messages? Overcoming ITC Error Messages
	Why will a QA Pending job not route to me when I log into the ITC? Routing QA Pending Jobs
	How long is dictation audio stored on the InfraWare 360 platform? Data Retention Policy - dictation audio
	How can I influence First Draft to capitalize and hyphenate certain words? Adjust First Draft hyphenation and capitalization behavior
	How can I customize recording controls (pedals and buttons) for the IDC? Customize recording pedals
	Best Practices in Dictation
	What pointers can you give to troubleshoot the ITC? ITC Troubleshooting Guide
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