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	What are Global Documents? Global Documents Explained
	How do MTs access the Global Documents from the InfraWare Transcription Client (ITC) software? ITC Global Documents Explained
	How can I make my ADT database have separate date entries for the same patient? Overwritten ADT Entries Explained
	How do I Upload a Patient List? How to Upload a Patient List
	Best Practices in Dictation
	How do I use the First Draft Template Training Environment? Steps on how to access the First Draft Template Training tools in the ITE
	Why do I get a pop-up asking for a reason when I download a job in the IMC? Download Reason Explained
	What is the Workflow Screen on InfraWare Dictation for Android? InfraWare Mobile for Android Workflow Screen Explained
	How do I Restore a Previous version of a document in the ITC? Recover Previous Version
	How does playback work when reaching the end of the audio file? Rewind to start when end of job reached
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