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	Disable Manual Downloads in ITC Disable Manual Download in ITC
	How do I add a manual entry to the Job Audit Trail? Adding a Manual Entry to the Audit Trail
	How do I mark volume as manually ineligible for First Draft? Set Volume as Manually Ineligible for First Draft
	What is the difference between a Global Document with a patient schedule and the Author Schedule? Patient Lists vs. Author Schedules
	What is the Job Properties Changed Report? Job Properties Changed Report
	What does each delivery status mean? Delivery Statuses Explained
	How do I setup envelopes to print from the Secure Web Portal? Add Envelope/Print Envelopes
	How is Optional Template Text counted for billing or pay? Optional Template Text Metrics
	How can I adjust the character count for a template? Character count off-set for templates
	What are First Draft Translations? First Draft Translations
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