Account/Facility Roles Explained

Overview

The InfraWare 360 platform is a roles-based system, and there are two fundamental categories of roles:

• Account roles
• Facility roles

As the names imply, Facility roles provide visibility and authority to take actions within the scope of a single facility but not beyond.  Accounts (commonly and MTSO) contain facilities and users with Account level roles can have visibility across many or even all Facilities.  Account level roles include:

• Transcriptionist
• Administrator
• Manager
• System Administrator

Note: More than one role can be assigned to a user, and each role implies specific authority.  For example, in order to use the ITC, a user must have the Transcriptionist role.  In order to create users and perform many other tasks, a user must have the Administrator role.  Those two examples also each require an associated license for the ITC and IMC respectively.