How do I setup and manage QA Score Points for QA Scoring?

Overview

InfraWare 360 supports QA Scoring.  The first step in using this feature is to define how you want to score your MTs.  This is done by setting point values you would like to use to evaluate errors found by QA editors in documents.   QA Score points assign a value to each error in a report that has been transcribed by an MT.   These errors are then evaluated in the QA Scoring Report.  

An MT's QA Score is evaluated by the following equation in the QA Scoring Report: 

(Total Error Points) / (Total Lines) x 100 = percent QA Score (errors)

Example:   Total lines = 250,  Total Error Points = 3

3 divided by 250 = 0.012 x 100 = 1.2% error rate

Subtract from 100% (100% - 1.2%) = 98.8% accuracy

Process

Tasks:

·         Current Scoring Types are listed below. 

•  To Rename a Scoring Category, click Change.
   
•  To Delete a Scoring Category, click Delete. 

• Repeat these steps for each QA score type you would like to create.   

Now these Categories and Points will be available for selection by QA editors performing QA.