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How can I specify a custom settings for the TDS?

Answer / Solution

Specifying Custom Settings for the TDS

Summary

The InfraWare Telephone Dictation System (TDS) can be customized by InfraWare to closely match the behavior desired by customers.  This includes both the pre-dictation interview and the keypad mapping for commands used during dictation.  Complete and submit the attached Excel worksheet to Support (support@infraware.com). Our support personnel will create a custom Service Request Quote that will need to be signed and sent back.

Please watch a short video that describes the TDS customized keypad mapping feature:


Attachments
InfraWare TDS Specifications Worksheet.xls (171.0Kb)

Related KBs
What is the Default Configuration for Dictation Numbers in the Telephone Dictation System (TDS)?
Default Configuration for Custom Numbers
How do I add a TDS Authorization for a new custom number?
Add TDS Authorization

Direct Link to This KB
http://kb.infraware.com//KB/?f=248

Last Updated
Thursday, February 25, 2016

Tags
TDS keypad mapping custom KB248
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